More guests. Less worries.
If you: a) are a small to medium sized property with 2 to 100 rooms, b) are currently managing your property with pen and paper, an Excel spreadsheet or any other manual system, c) realized you pay way too much for your current software or d) are thinking about opening a new hotel business, then Previo is perfect for you.
No, Previo is a completely web-based “on the cloud” solution. You can access it from anywhere in the world via the internet with your computer or mobile devices such as smartphones and tablets.
Nothing to worry about. It can happen, but you can always access your profile through mobile internet on your smartphone or tablet using your browser or one of our native iOS or Android apps. This means you will never have to worry about power outages or fear your PC might crash and lose all your data ever again.
Yes. We have a simple contract that protects your Previo data and guarantees you a high level of service. There is no obligation for you to stick with us any longer than you wish :).
Yes we do! With Previo, hoteliers have unlimited connection to any number of distribution channels. We continually integrate with new online sales channels to give our users the greatest possible exposure and accessibility. Manage all your reservations and updates through Previo and you will never have to keep track of multiple admins ever again.
Yes, you do. Previo has an easy-to-use reservation calendar that makes managing your guest stays an easy task; all the way from making bookings (incl. those from OTAs), check-in & check-out to post-stay communication.
Yes it does. We have a booking engine that enables guests to make live direct bookings 24 hours a day, 7 days a week through your own website, smartphone, and even via Facebook.
Ügyfeleink összes adatát olyan professzionális tárhelyen tároljuk, ami védi adatait az árvíztől, földrengéstől és minden más természeti katasztrófától. A szerver meghibásodása esetén a hibás szerver működését azonnal egy másik szerver váltja fel. Az adatok védelmének érdekében mindössze két, magasan képzett informatikai mérnöknek van hozzáférése a szerverekhez. A Previo rendszerben adatai 100%-os biztonságban vannak.
Only you and your staff based on the user permissions you set up. All of our employees who could access your data are under legally binding contracts preventing them from sharing any of your data with a 3rd party. Your data safety and privacy is our utmost priority.
Even though we dare to think that Previo can comfortably serve any small to medium sized hotel, we still love adding new features. Just send us your suggestions and we’ll add your wish to the development queue if there’s a shared interest across our user community. We also allow for individual development. Please contact us for more information.
It can be tricky, but we are here to help. If your current management system enables you to export your data into XLS or XML format, then this is a relatively easy task. If, however, we need to go through your database such as MS SQL, Postgre SQL, MySQL, etc. it will be more time consuming to transfer your data, but still possible. On the other hand, downloading your reservations from Booking.com, for example, and uploading them to Hotelgram is a breeze.
You don’t have to back up the system because it is backed up every 20 minutes automatically. This means that whatever might happen to your PC or device you use to access Previo, nothing will ever cause data loss. If you however prefer “hard copies” of your data, you can also download all your reservations in XLS (Excel) or PDF format for print-outs at any time.
Yes we do, and we love doing it! On-site training is usually not needed since Hotelgram is easy to grasp, but experience shows that something good always comes out of it when we actually get to visit our clients. Please get in touch to arrange for on-site training.
Of course! We have designed a very intuitive online setup that guides you through your hotel system initial startup. In case you require further assistance with advanced settings, please let us know.
Yes you can. It’s perfectly fine to use the Previo management system on your tablet or smartphone. Simply download our iOS or Android Previo app and stay on top of your reservations when you’re on the go.